Frequently Asked Questions
Do you offer any other type of mail order boxes ?
We currently offer the 12 bottle box to fit 500ml bottles only. We are in discussion with our suppliers to offer a wider variety.
Are you able to offer printed boxes ?
We offer only natural kraft/black/white boxes/presentation packs. However, for Christmas we do offer seasonally designed products.
Do you delivery to Highlands/Islands ?
If shipping is not allowed through our website please call 01538 361919 or email the office here.
which products are sent next day delivery ?
We are able to send all of our products through a courier (courier/area dependant) for next working day delivery (when ordered by 10:30am up to 20kg). However, we are limited to weights when shipping through our courier networks. Therefore any products ordered with a total weight of 60kg + will be palletised. (excluding shrink wrap.)
Can you deliver pallets next day ?
We can offer this service, please contact the office to order pallets on a Next Day Delivery on 01538 361919
What is your returns policy ?
See here for our return/refund policy.